The whole team are fantastic – if you phone there is always someone to talk to. They are very approachable which is one of the reasons the selection panel felt we could work with them.

Gail Wilson, St Luke’s Hospice

Gail Wilson, St Luke’s Hospice

Our Team of Training System Experts

At Enterprise Study we've built a great workplace ethic with a fantastic team of people, and that translates directly to our customer service - it's always with a smile! We are a friendly and approachable bunch of learning and training system experts, and we've been in the industry a long time - so we know our stuff. From our developers to our support analysts, there's always someone on board to chat to, to ensure our customers are well looked after and getting the most out of our system.

You'll also see from the below mugshots that we've got a great sense of humour!

 

The Management Team

Shona Fletcher
Shona Fletcher

Shona Fletcher

Managing Director

Shona has been a customer, supplier and partner to Enterprise Study since her early career at Broadskill and Enterprise Study’s fruition. From managing the outsource of Atos Origin’s learning department and catalogue management in her early career to leading Operations at Bray Leino Learning, Shona has a wealth of global and Managed Service experience. Her impressive client list includes BT Airbus, The Scottish Parliament, Northern Ireland Assembly, NHS.

Key Skills: Supply Chain Management, Contractor Management, Training process Management, Aligning learning to business strategy.

She loves cycling, running, cooking and red wine. In fact all 4 of those in that order would make for a perfect Saturday in her eyes.

Henry Jodrell
Henry Jodrell

Henry Jodrell

Chairman

Henry was an initial seed investor in Enterprise Study in 2002, became MD in 2011 and then Chairman in 2015.

Henry is passionate about our people and the development of their skills and capability.  His background, of over 15 years in the learning and development industry, brings real value to our customers in terms of identifying process efficiency and strategy improvements.

Steve Hurcombe
Steve Hurcombe

Steve Hurcombe

Technical Director and Co-Founder

In 1983 Steve was described by the Guardian newspaper as a computer whizz-kid – and this is what a whizz-kid becomes when they grow up. He loves technology and grew up programming Dragon 32 and Sharp MZ-80K home computers, but of course eventually the PC reigned supreme. He later took up Bjarne Stroustroup’s C++ using the Zortech C++ compiler to write Windows 16 bit applications.

All of this was a hobby until 2000 when it became the day job, and in 2002 Steve co-founded Enterprise Study. Now, moving with the times, Steve works with Internet technologies, ASP.Net 4.5 and the latest Javascript libraries to develop the numerous products that the company now boasts. Steve’s hobbies are DIY, being husband and a father to 3 young (and very excitable) children. Generally the (2nd from) last to be picked at sports, sport and the gym are definitely not his cup of tea!

Pete Logan
Pete Logan

Pete Logan

Operations Director

Pete started at Enterprise Study in 2007 and joined the board a year later. Initially his focus was on the development team and improving quality and reliability, both of the product itself and of our internal processes. Since taking over as Client Services Director he has had two main aims.

The first is to drive continual improvement within support so that our customers feel connected to an open and accessible team; they are always kept informed and they trust us to deal with issues promptly and appropriately.

The second aim is to ensure that all new clients have a positive experience when joining the Enterprise Study community, so they can quickly realise the benefits they were looking for in choosing us. They will want to stay with us beyond their initial contracts and will be happy to recommend us to other potential clients.

Although a Geordie, he has lived ‘doon sowth’ so long he has lost the accent. He is married with two children and enjoys walking in the Cotswolds, playing guitar and cooking – especially Turkish and Lebanese food.

Mike Cheeseman
Mike Cheeseman

Mike Cheeseman

Non-Executive Director

Mike was an early stage investor and has been a non-executive director since 2003.

The first part of Mikes's career was as a research scientist at Harwell and this was followed by over thirty years in IT and training. His first roles in IT were at Intel: UK Systems Engineering Manager and USA Training Manager based in Silicon Valley. In 1985 he co-founded QA Training to provide technical IT training based on the emerging Intel-based PC. QA was sold in 1994 and Mike left his role as MD in 1997 after a three year retainer period.

Mike then followed his two business passions of IT and education, making investments and taking non-executive roles in early stage companies. His involvement in education also included serving as Chair of Governors of Bibury Primary School and Cirencester Sixth Form College.

Mike has lived in Bibury for over twenty years with his wife; he has three children and a lot of animals! He is an enthusiastic (well most of the time) vegetable gardener, enjoys photography, sailing, and astronomy. Two projects which are taking up Mikes's time at the moment are the creation of a wildflower meadow and designing an astronomical observatory.

The Sales And Marketing Team

Kerrim Riley
Kerrim Riley

Kerrim Riley

Sales Executive

Kerrim joined as a Telesales Executive in late 2016, and already has a vast amount of experience in sales since graduating from University. His role of generating new business opportunities is primarily conducted through, prospecting, pitching, calling potential new clients and building relationships with prospective customers.

His planning and organisations skills are most definitely a key part of the role which he relishes and although a new industry to him, he’s already coming to terms with the complexities of the industry. His passion for communicating with veracity is crucial, as coming across many different customers with an array of personalities is an interesting scenario, but he has passed it with aplomb.

As an avid football fan, he loves nothing more than watching the beloved Arsenal on the weekend. If they aren’t playing, he’s got the choice of activating his creative side through drawing, or socialising over a few pints!

Alana Hopkins
Alana Hopkins

Alana Hopkins

Marketing Manager

Alana joined Enterprise Study as Marking Manager in 2016 and is tasked in developing brand and messaging. Having previously worked in both the professional training industry and the arts and culture sector, she is enthusiastic about bringing a creative and imaginative approach to her work at Enterprise Study.

Outside work, Alana loves nothing more than messing about having fun, adventures, and many cups of tea with her friends and family.

Claire Boba
Claire Boba

Claire Boba

Product Evangelist

Having previously worked for 8 years in the NHS as a customer of Enterprise Study, Claire joined the Enterprise Study team in 2016 to impart her knowledge and experience to Enterprise Study customers. Claire has a great deal of experience working with the Enterprise Study LMS from a user end and has in depth knowledge of the functionality and data extraction processes as well as lots of ideas for best practice.

Claire’s raison d'être is to arm our customers with the knowledge and skills to ensure that they get the best use out of the system whilst keeping admin time to a minimum without compromising data integrity.

In her spare time Claire enjoys yoga, socialising, cooking and sampling the delights of the many Gin and Tonics that Cheltenham’s bars offer!

Mark Baldwin
Mark Baldwin

Mark Baldwin

Head of Sales and Marketing

Mark joined the company in 2008 to undertake the running of The Learning Network. This has since grown from a mere 10 suppliers to a whopping 160+. He also oversees all commercial items and discussions, whilst building strong, long lasting relationships (with lots of fun and laughter along the way!) to ensure our customers are always happy. Self confessed non-techie, he can often be found badgering the development team or taking clients out for 'working' lunches. In his spare time he enjoys developing properties, socialising and keeping his fluid levels topped up with copious amounts of wine!

The Development Team

Andy Morrell
Andy Morrell

Andy Morrell

Developer

Andy joined the development team in early 2015 and with 10 years’ experience in .NET and web development, he brings with him the wealth of using all previous version of the .NET framework.  He’s worked within a range of industries which include Education, Insurance and others involved in people development  and learning management.

Andy lives in Gloucester and enjoys the 24 miles a day commute by bicycle, so apart from being a keen cyclist, also enjoys cooking, DIY, Formula 1 and American Football. He also has a daughter who has just past her 1st birthday so she keeps him on his toes.

David Haines
David Haines

David Haines

Tester

David joined the company in 2015 with a 20 year career in Testing which has involved working with a wide variety of hardware, software and firmware. This has included testing things as diverse as Digital Video Cameras, Security Systems and Fruit Machines.

David specialises in test automation and has used his skills and experience to employ test automation in all of his roles, creating environments where the testing keeps going long after everyone has gone home for the night.

David lives in Cheltenham and when there’s no DIY or car maintenance to be done spends his spare time enjoying a smoky whiskey and watching sport or trying to improve his Spanish.

Harry Harrison
Harry Harrison

Harry Harrison

Developer

Harry has 27 years’ experience in Development and IT. He's worked in the media, utilities, telecoms, marketing, logistics and infosec industries amongst others and brings a plethora of experience to the Dev Team. He's a developer through and through and his claim to fame is writing an industry envied tool to assist consultants in report writing, saving his previous company over £2,000,000 in 8 years. In a previous incarnation he wrote an industry leading proof -f-delivery system which saved the company nearly £250,000 per year and was the icing on the cake for any potential clients.

Harry is married with two children and considers his main hobby to be his four ferrets, whom he enjoys taking for walks along the canal (sometimes in the canal) or into town!

Peter Woods
Peter Woods

Peter Woods

Developer

Ryan Daniel
Ryan Daniel

Ryan Daniel

Support Developer

Ryan joined Enterprise Study in 2004 as a Software Developer. His current role is focused in support - providing robust solutions and continually improving our software.

Ryan is passionate about ensuring that our software is reliable and that customers are happy and well supported. With a background in product and customer support his experience brings considerable benefit to our customers. As a long serving employee Ryan has built up extensive system knowledge and has a good understanding of the training industry and the challenges faced by our customers.

He enjoys spending time with his family, playing sport and having a jam on his guitar or accordion. In fact...he’s just awesome!!

The Implementation And Support Team

David Stone
David Stone

David Stone

Support Analyst

David joined the Enterprise Study team in September 2011 as the main point of contact for our Support helpdesk.

His main task is helping our customers with any questions, requests or issues that may arise and getting them resolved in an efficient manner. He’s passionate about keeping our customers happy and making sure we understand how they’re using the system, in an effort to make sure everyone’s getting the best possible return on investment. He’s also the chap responsible for our short training videos, available on YouTube.

Originally from “sunny” Bognor Regis, David moved to Cheltenham to study in 2005 and decided to stay after graduating. When he’s not writing glowing self-biographies for company websites, he’s pursuing his interests in art, music, technology and pro-wrestling.

Paul Burford
Paul Burford

Paul Burford

Support Analyst

Paul joined the ES family in April 2013 and works closely alongside David Stone to assist both clients and TLN suppliers with any system queries.

Since leaving school and college, and gaining 2 NVQs, Paul worked for the CSCI for 5 years and then joined the Meningitis Trust, staying for a further 5 years. With a keen interest in technology and helping people, being on the Support Helpdesk with Enterprise Study seemed like the perfect fit. Other responsibilities include testing new system products and features in conjunction with the development team and ensuring our customers are receiving maximum efficiency from our offerings.

Paul recently pursued one of his biggest passions, Interior Design, by gaining a professional qualification and has now been let loose on several of his family and friend’s homes, redesigning rooms. With the newly acquired qualification he can now say, “I know what I’m doing, I’m a professional!” Paul also enjoys frequenting the theatres and Lady Gaga concerts!

Salman Akbar
Salman Akbar

Salman Akbar

Implementation Manager

Salman joined ES as the new Implementation Manager in May 2013 to facilitate the rapid growth of our client base. Main responsibilities include the development of effective relationships with each new client to build trust in ES to deliver what we say we will, as well as assisting in the setup of the system, with a focus on maintaining minimal disruption to their everyday business operations.

Salman is a PRINCE2 Practitioner, holds a Master’s degree in Software Engineering and is experienced in managing end to end delivery of complex commercial projects. He is passionate about understanding client requirements and delivering a solution that meets their needs within the agreed timescales, costs and to an extremely high quality.

When not in the office, Salman enjoys spending time with his family, going out, and watching movies and documentaries. He has recently re-located from sunny Glasgow and is currently hoping the good weather will follow down to Cheltenham!

Sally Williams
Sally Williams

Sally Williams

Trainer and User Guide Author

Sally started working with the ES team in May 2011. She has been training users on computer software for longer than she likes to admit (30 years!) and has extensive experience in managing the introduction of corporate systems that support change processes and the migration to new software platforms/versions.

Having seen and used various Learning Management Systems over the years Sally is in an ideal position to appreciate the suite of learning and compliance management tools provided by ES. Her role is to design and develop training materials and deliver courses for all the products and to keep the user guides updated – now she has completed the huge task of writing them from scratch! Sally enjoys the challenge of training new users in their own ES environment, understanding their processes and discussing how they can get maximum benefit and value from their system.

Sally lives in Taunton with her husband and two cats. When she is not working, Sally is an active member of two Charity Committees and enjoys walking, gardening, cooking and fine wine.

The Finance Team

Claire Russell
Claire Russell

Claire Russell

Finance Manager

Claire joined the company in 2007 working part time in the finance department.  A whizz in Excel, she is responsible for the accounts and keeping the leadership team supplied with current figures.

Claire has lived in Charlton Kings for 20 years with her husband and son of 9 years, the latest addition to the family being a cat.  She enjoys circuit training and running, preferably ending in the local, and fitting in gardening when she can.