Supporting Business Process Outsourcing
Enterprise Study is highly experienced in supporting Business Process Outsourcing providers. From Sopra Steria and SSCL, NHS SBS, Capita Wider Public Sector Contract to numerous Outsource Learning services provided by QA, Mentor and Quanta the Enterprise Study software suite is the infrastructure trusted by customers to drive out inefficiencies and assist with complex learning functions.
Business Process Outsourcing should be a catalyst for improved efficiency, agility and long-term business growth. Organisations outsource to BPM specialists with the aim of dramatically improving their business performance and shareholder value.
The challenge for the Business Process Management organisation is to create these dramatic changes for their customers while working on very tight profit margins.
As a BPO you’ll be acutely aware that taking on the administrative burden for clients can put additional strain on your own people, increase your liability, and involve you in complex processes and workflows. In this market every efficiency-saving counts.
How can Enterprise Study help?
HR and Learning BPO’s as well as Learning Outsource and Managed Learning organisations have utilised the Enterprise Study suite of software for over 10 years. The software suite from Enterprise Study helps Learning BPO providers manage and optimise their service offerings from preferred supplier learning-vendor management, resource management, catalogue integration, brokering and full course delivery.
Finance, Accounting and HR BPO’s will also be aware that the nature of their services will cause largescale change to their customers. The main cost base for any BPO is their staff. Ensuring they are productive, well trained and hold the right skills is essential in order to drive out inefficiencies. The Learning Compliance software from Enterprise Study ensures learning is delivered to the right people at the right time. Integrated Compliance analytics ensures teams and individuals are engaged with their learning needs makes compliance programs efficient, effective, and agile.